Q&A
Find quick answers about Marquee Vega products, fit, care, delivery and order support.
Sizing & Fit
Q: How does Marquee Vega fit?
A: Our current tees are designed with a loose, boxy fit and dropped shoulders. The shape is relaxed, with a heavier fabric feel and more structure than a standard everyday tee.
Q: Is the fit oversized?
A: The fit is relaxed and boxy rather than slim. If you prefer a cleaner fit, choose your usual size. If you want a more oversized look, consider sizing up.
Q: How should I choose my size?
A: We recommend checking the size guide before ordering. Measurements are shown in cm and are taken flat, so you can compare them with a tee you already own.
Q: What if I am between two sizes?
A: If you prefer a relaxed look, choose the larger size. If you prefer a neater fit, choose the smaller size.
Product & Care
Q: What kind of product is Marquee Vega known for?
A: Marquee Vega focuses on graphic-led pieces with strong visual identity, wearable shapes and considered artwork. Our current core item is a heavyweight loose fit graphic tee.
Q: Are the tees heavyweight?
A: Yes. Our current tees are designed with a substantial cotton feel, dropped shoulders and a relaxed boxy shape.
Q: How should I wash my tee?
A: Wash cold with similar colours. Wash inside out, do not bleach, tumble dry low, and do not iron directly on the print.
Q: Will the colours look exactly the same as the photos?
A: We do our best to show colours accurately, but the final colour may vary slightly depending on screen settings, lighting and photography.
Shipping
Q: Where do you currently ship?
A: We currently ship within the UK only. We may expand to UK and Europe shipping in the future, but international shipping is not currently available.
Q: How long does delivery take?
A: Delivery usually takes 7-12 working days.
Q: Will I receive tracking?
A: Where tracking is available, tracking details will be provided after your order has been dispatched.
Returns & Orders
Q: Can I return my order?
A: Yes. Returns are accepted within 30 days of receiving your order. Items must be unworn, unused, unwashed and returned in their original condition. Please return the item first. Once we receive and check the returned item, your refund will be processed within 10 working days if everything is in order.
Q: Who pays for return shipping?
A: For standard returns or size exchanges, the customer is responsible for return shipping costs. If the item is damaged or incorrect, please contact us first so we can review the issue.
Q: Can I exchange for another size?
A: Yes. Size exchanges are accepted within 30 days of receiving your order. Items must be unworn, unused, unwashed and returned in their original condition. Please return the item first. Once we receive and check the returned item, the replacement size will usually be sent out within 7-12 working days.
Q: What if I receive a damaged or incorrect item?
A: Please contact us with your order details and photos of the issue before returning the item. You can choose either a replacement or a refund after the item has been returned and checked.
Q: Can I change or cancel my order after placing it?
A: Please contact us as soon as possible. If the order has not yet been processed, we will do our best to help. Once an order has moved into fulfilment, changes or cancellations may not be possible.
Q: How do I contact Marquee Vega about an order?
A: Please contact us through the Contact page with your order number and the email address used at checkout.